Reference

Privacy Policy for Indonesia Accounts

At periktoto, we collect only the account, device, and payment details needed to keep your login, deposit trace, and privacy request in order.

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periktoto Privacy Policy for Indonesia Accounts
HELP CHANNELS

How You Reach Our Privacy Team

If you want a copy of this policy, a data correction, or a record check, we answer through live chat and email.

Live Chat Use live chat from the lobby or account page between 09:00 and 23:00 WIB. We can confirm policy questions, start a correction request, or tell you which account detail we need to verify the right record.
Email Request Send a written request when you want a copy, correction, or removal check. Add your registered contact and the date of your last login so our team can locate the file without asking for extra data.
Verification Step For private account changes, we ask for a recent device, a payment reference, or another matching detail. That extra step protects your data if someone else tries to act from a new phone or browser.
TRUST CONTROLS

How We Handle Your Data

We keep the policy practical: only staff who need the data can see it, and they use it for account checks, payment tracing, and support replies.

Data Use

We store only the data needed for access, payment tracing, and request handling: contact details, login logs, device type, and the payment reference linked to DANA, OVO, GoPay, or QRIS. Staff access is restricted.

Cookies

On Android Chrome or iPhone Safari, cookies keep your session and language setting in place until you sign out or clear browsing data. If you switch devices, we may ask you to log in again.

Account Security

We tie privacy changes to the registered contact and may ask you to confirm a password reset or recent login before making edits. That protects your account if a request comes from a new browser.

Retention

We keep records only for the period needed to handle requests, check withdrawals or deposits, and meet legal duties that apply in your location. After that period, we remove or anonymize what we no longer need.

Change Requests

You can ask us to correct a spelling error, update a phone number, or remove nonessential contact details. We match the request against your account records first, so the change lands on the right profile.

Contact Route

Use live chat or email to send privacy requests. Include the registered contact, the date of your last login, and the change you want; we reply through the same channel once we verify it.

Privacy Questions You Ask Us

These are the questions we answer most often before and after account opening. They focus on what we store, how we use cookies, how DANA, OVO, GoPay, and QRIS traces are handled, and how you can ask for a correction or removal check. If your case depends on location or local law, we apply the rule only where it is allowed.

We usually collect your contact details, login history, device type, browser, and the payment reference linked to your activity. We use it to verify access, handle requests, and keep a clean record if you ask us later to check something.

We keep only the payment trace needed to match your deposit or withdrawal request, such as the reference, time, and status. Full payment credentials are not part of our process, and access stays limited to staff who need it.

Cookies help your browser remember the session, language, and some account settings. On Chrome, Safari, or another browser, you can clear them at any time, and the session will end when you sign out or clear browsing data.

Yes. Send us the exact change you want, plus the registered contact on your account, and we will check it against our records. If the request affects identity or payment records, we may ask for one more matching detail.

We keep account and payment records only as long as needed for access checks, request handling, fraud detection, or legal duties that apply in your location. When the retention period ends, we remove or anonymize what we no longer need.

Use live chat or email from your account area. Our team can confirm whether a request is about a correction, a copy, or a removal check, and we will reply using the same contact you used to reach us.

Yes. If a rule depends on jurisdiction, we apply it only where local law permits. That means access, retention, or data-sharing steps can change by region, and we will tell you what applies before we process the request.